Returns, Refunds and Cancellation Policy
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WE ARE ALWAYS HERE TO HELP.
Please read this policy carefully. This is the Return and Refund Policy of Bumada Building Solutions LLP
At Bumada Building Solutions LLP, our goal is to make sure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, Please follow the guidelines below and we will be happy to assist to return or cancel your purchase.
Returns
Returns are accepted only If,
There is a mismatch in the Size/dimension with comparison to the ordered materials/products.
Wrong materials/products/colors were sent from the ordered list of items
Tampered materials/products were received.
Defective items/malfunctioning materials/products are received.
Materials/products are missing as per the manufacturer’s product manual (Valid only for products/ materials which are sold in package by the manufacturer along with a user manual)
Materials/products quality not matching with the manufacturer claims. (Note: In case, the materials need testing by third party agencies, all costs and effort to be borne by the buyer, including sending samples, testing charges and report collection)
All shipping and other replacement charges shall be borne and incurred by the Vendor / Manufacturer, if any or above conditions are satisfied.
In case, the seller does not have the replacement product, he can provide the refund to the buyer and buyer shall be obligated to accept the refund in lieu of replacement.
Replacements will be done within 3-7 days of time from receipt of goods at the vendor / manufacturer facility and solely depends upon the availability of the materials/products.
We will schedule the process of pickup on acceptance your request for returns from our vendors / manufacturers.
Returns are NOT accepted if,
Material / Product is used and tampered after received.
Product is not installed according to user manual and results in damage / malfunctioning.
Not notified within 24 hours on receipt of delivery.
No other materials / items will be exchanged for different materials/items
Partial Returns / Leftovers are not accepted.
Cancellations
When cancellations are accepted?
Ordered materials are NOT in transit from the vendors / sellers / manufacturer.
Ordered materials/products are NOT customized to suit the buyer.
Shipment at buyer door steps cannot be cancelled for any reasons, other than mentioned in the returns above.
When cancellations are NOT accepted?
Ordered materials/products are imported by the vendors / sellers based on the buyer order.
Ordered materials/products are sourced by the vendors after buyer placing an order.
Ordered materials/products are custom built to suit your requirements and manufacturing is in progress.
Ordered materials/products are In-Transit
“Bumada building solutions LLP have full right to change these policy under any circumstances”
Contact us, if you have any questions about our Returns and Refunds Policy, please contact us:
HOW MAY I CONTACT YOU?
You may contact us by e-mail at projects@bumada.in
By phone number: 96322 27656 / 99005 19977
Our Support team operates on all week days except Sunday.
We always guarantee a response within 24 hours and will be happy to help you!